This blog post will guide you through the various email options available on the Salesforce platform. Figuring out the best way to do this can be daunting because there are so many options.
Because so much communication occurs over email, it’s imperative to log business-related emails inside of your CRM to maintain a 360 degree view of your customer. Whether you are attempting to make contact with a prospect for the first time or sending information to a customer to resolve a service ticket – email is a communication method at the heart of your business. Check out the Detailed Spreadsheet of Options!Įmail is a critical channel of communication.
